Common Problems Faced
Alpha
This is a new service - your feedback will help us to improve it.
What does ‘Alpha’ mean?
How can I be updated about changes to this page?
Client challenges which have informed our propositions | |
---|---|
Technology | Stability |
Tech debt | |
Shadow IT (managing) | |
Transaction costs | |
ROI of change | |
Throughout | |
Costs | Reduce operating costs |
Market (Customers) - ARRR pirate metrics | Retain customers (increase satisfaction, increase customer spend) |
Acquire customers (growth, conversion) | |
Quality | Improve product quality / service experience |
Talent - Staff | Acquisition |
Engagement | |
Retention | |
Cultural | Trust |
Structural | Silos |
Flow | |
Governance | Financial |
Regulatory | |
Compliance | |
Political | Client impact |
CIO as enabler, not service provider | |
Alliances (eg Operations) and partnerships (trusted suppliers) | |
Strategy | Design and execution |
As always, if you have any questions you can reach us via email, our support widget (at the bottom right-hand corner of this page), or book a conversation using our calendar page.

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
All other copyrights and trademarks are acknowledged, and accreditations where due.