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Five things you need to know about lead time:
What’s the difference between work item types and classes of service?
How can you calculate your lead time?
Thin-tailed or fat-tailed?
How to understand what is “early” or “late” when you know your lead time?
Why doesn’t forecasting make sense when you have fat-tailed distribution?
Three simple practices:
As always, if you have any questions you can reach us via email, our support widget (at the bottom right-hand corner of this page), or book a conversation using our calendar page.

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