Alpha

This is a new service - your feedback will help us to improve it.

  • What does ‘Alpha’ mean?

  • How can I be updated about changes to this page?

Five things you need to know about lead time:

  1. What’s the difference between work item types and classes of service?

  2. How can you calculate your lead time?

  3. Thin-tailed or fat-tailed?

  4. How to understand what is “early” or “late” when you know your lead time?

  5. Why doesn’t forecasting make sense when you have fat-tailed distribution?

Three simple practices:

  • Visualise all the work that you do

  • Make the work flow

  • Work and improve as a team

As always, if you have any questions you can reach us via email, our support widget (at the bottom right-hand corner of this page), or book a conversation using our calendar page.

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

All other copyrights and trademarks are acknowledged, and accreditations where due.