This is a new service - your feedback will help us to improve it.
What does ‘Alpha’ mean?
How can I be updated about changes to this page?
An enterprise is a socio-technical system, comprising a collective mindset and operating model.
The Model of Enterprise is a tool for ecology and ecosystem design, studying the science and art of flow:
Information flow - enhancing situational awareness
Authority flow - leadership, execution and collaboration
Value flow - delight
Architecture then is the arrangement of these flows for optimum performance.
Organising structures can be seen, which also indicate development and maturity:
The pain of transformation is necessary, but suffering is optional.
Start-ups are mini service-based organisations.
How can we tell if an enterprise design is fit for purpose?
Proxy measure = transaction and coordination cost economics
Client challenges which have informed our propositions
Shadow IT (managing)
ROI of change
Reduce operating costs
Market (Customers) - ARRR pirate metrics
Retain customers (increase satisfaction, increase customer spend)
Acquire customers (growth, conversion)
Improve product quality / service experience
Talent - Staff
CIO as enabler, not service provider
Alliances (eg Operations) and partnerships (trusted suppliers)
Design and execution
Link to problems page.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
All other copyrights and trademarks are acknowledged, and accreditations where due.