# Title of Case Study The **Challenge, Approach, Result (CAR)** method is a simple yet powerful structure for writing compelling case studies, interview responses, and impact-driven content. It helps you tell a clear, outcome-focused story that showcases your problem-solving and delivery skills. --- ### 🔹 **What is CAR?** 1. **Challenge** Describe the situation, problem, or goal. Set the context—what needed to be addressed, and why was it important? 2. **Approach** Explain what you or your team did to address the challenge. Focus on your actions, decisions, and how you went about solving the problem. 3. **Result** Share the outcomes. What impact did your actions have? Be specific—use metrics, feedback, or observable changes where possible. --- ### 🔹 **How to Use CAR in a Case Study** Structure your case study into three short sections: #### 🧩 Challenge > Provide enough context so the reader understands the client, their goals, and the problem they were facing. #### 🔧 Approach > Walk through your solution: strategy, process, tools, or collaboration. Focus on what *you* or *your team* brought to the table. #### 🚀 Result > Highlight measurable results or tangible benefits. Bonus points for showing how you added long-term value or enabled future improvements. --- ### 🔹 Example: IT Transformation for a Government Agency **Challenge:** The Department for Work and Pensions (DWP) needed to modernise a legacy benefits processing system that was causing delays, high maintenance costs, and poor user experience for both staff and citizens. **Approach:** We led a multidisciplinary delivery team to design and implement a cloud-based platform, introducing agile delivery methods, user-centred design, and improved data workflows. Regular stakeholder engagement ensured alignment with policy needs and operational constraints. **Result:** The new system reduced claim processing time by 40%, improved data accuracy, and enabled remote access for 3,000+ staff. It also laid the foundation for future digital services across the department. --- ### 🔹 Example: Coaching Practice Growth **Challenge:** A newly established coaching business was struggling to attract clients and define a clear niche in a competitive market. **Approach:** We clarified the value proposition through customer interviews and repositioned the brand around Acceptance and Commitment Coaching for mid-career professionals. Built a simple landing page, started publishing thought leadership on LinkedIn, and set up automated discovery call booking. **Result:** The coach secured 5 new clients in 3 months, grew her mailing list to 300+ subscribers, and gained speaking opportunities through her improved online presence. ---